A-02 · Owners · Owner Handoff
The keys are the easy part.
When a Benthaven project ends, you receive the house the way it should be handed over: documented, transferred to you, and supported after you move in. Everything on this page comes from a recent Peninsula handoff.
The few things that matter first.
Every household manual opens with one page. Read it the week you move in.
- Before winter stormsTest the sump pump and the high-water alarm.
- When the rains startCheck the GFCI outlet that powers the drainage pump.
- First weekTake over recovery and two-step settings on every house account.
- Keep handyThe contacts page: the people who know the house.
An owner's guide to the home's systems.
Written for the people who live there, not for the trades. What each system does, what to check, and who to call.
- 00Start hereThe few things that matter first, on one page.
- 01Accounts and digital handoffEvery account the house runs on, and who controls it now: you.
- 02Drainage and sump pumpsWhere the water goes, what moves it, and how to test it before it matters.
- 03Solar, batteries and smart panelWhat the system does on a normal day, in an outage, and how to read it.
- 04CoolingHow the house is cooled, what to set, and what to service.
- 05Hot waterThe equipment, its settings, and its care.
- 06AccessLocks, keys, codes, and how to change them.
- 07FinishesWhat every surface is, and how to clean and protect it.
- 08LandscapingPlantings, irrigation, and what to expect as things establish.
- 09Routine careA seasonal calendar of the small jobs that keep big ones away.
- 10ContactsThe trades and service providers who know the house.
Every house record, catalogued by topic.
Permits, inspections, plans, receipts, equipment manuals, surveys. The last index we handed over linked 123 records. Each comes with an honest note on what it does and doesn't prove.
| Record | What it shows | What it doesn't prove |
|---|---|---|
| Permits | What work was permitted, and when it was finaled, where the record says so. | That every change ever made to the house was permitted. |
| Inspections | What an inspector saw on the day of the inspection. | Current condition. Older inspections are historical snapshots. |
| Plans | What was designed and submitted. | Exactly what was built. Field changes happen. |
| Receipts | What was bought, when, and for how much. | That it was installed. A receipt is not proof of installation. |
| Equipment manuals | Model, settings, care, and warranty terms. | That a warranty is registered or still active. |
| Surveys | Boundaries and site conditions as of the survey date. | Anything that changed on the ground since. |
Dated, and honest about what's open.
What's still being finished, with a date next to each item, plus the maintenance to keep on your radar.
Each item listed with what's left and when it will be done, and crossed off when it is.
Your house, in your accounts.
A modern house runs on logins. We hand them over properly, then step out.
- 01A house email and DriveA dedicated email address and Drive for the house, holding the records.
- 02Systems transferred to youSolar, cameras, smart panel, irrigation, thermostat and locks, moved to owner-controlled accounts.
- 03Credentials, delivered safelyThrough expiring 1Password share links. Never in documents.
- 04Then we leaveYou take over recovery and two-step settings. Then Benthaven removes its access.
A membership with Casa, for handyman work, concierge, and maintenance, gifted at handoff.
We book the first on-site visit for you, so it's on the calendar at handoff.
New houses have wrinkles. When one shows up, write to us. And yes, we'll tell you the neighbors are great.
Tell us where the project stands. We'll tell you plainly what a good handoff would look like for it.
hello@benthaven.co